Thank you for visiting and shopping at Go Viral Animals. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
Shipping Time Estimates (US): 14-28 Days
Shipping Time Estimates (INTL): 14-42 Days
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 72 hours.
Customs, Duties and Taxes
Go Viral Animals is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Go Viral Animals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.